privacy policy
Effective Date: Oct 10, 2024
Last Updated: Oct 10, 2024
LuxMeStar Products, Inc. (referred to collectively as “LuxMeStar Products,” “LuxMeStar USA,” “LuxMeStar,” “we,” “our,” or “us”) and its employees, agents, subsidiaries, and affiliates are committed to protecting your personal information. This Privacy Policy applies to all websites, mobile apps, and other online platforms that link to this Privacy Policy (collectively, the “Sites”), and it governs how we collect, use, disclose, and protect personal information. This Privacy Policy is limited to the information collected when you access and use our Sites, and it explains the choices you have regarding the information you share. LuxMeStar Products is responsible for processing your personal information (data controller) under this policy.
By using our Sites, you agree to the practices described here and consent to providing personal information to LuxMeStar through the Sites, including by email, social media, or blog posts, as well as to its processing for the purposes outlined in this Privacy Policy and in accordance with the Sites' Terms of Use.
Personal Information
Personal information refers to any data connected to your identity, including, but not limited to, your name, email, mailing address, phone number, birthday, photographs, hair color, or purchase history. We reserve the right to modify this policy at any time and will notify you of material changes through your registered email or by posting updates on the Sites, as required by law.
We may collect your personal data when you engage with our Sites, such as when you create an account, subscribe to our mailing list, make a purchase, request services, or communicate with our customer service team. Information we may gather includes contact details (name, address, email, phone), purchasing information (payment details, order history), login credentials, demographics, and preferences regarding beauty products.
Additionally, we may collect certain data automatically when you use our Sites, such as your location, browser type, operating system, and which pages you visit. You may also be asked to allow us to collect your precise geolocation to improve our services and provide targeted advertisements.
If you use our virtual try-on feature, we will collect and process video or image data (such as your face geometry), but we do not store or share this information.
How We Use Your Information
The information we collect is used to process transactions, communicate with you about your orders, send promotional offers (when legally allowed), respond to inquiries, and deliver relevant content and advertisements. We may also use your information for market research, loyalty programs, and contests, or to improve the security of our Sites.
Opt-Out and Cookie Policy
You can opt out of receiving marketing emails by following the “unsubscribe” instructions provided in the emails. We may also use cookies to enhance your experience on our Sites, track your activities, and remember items in your shopping cart. You can adjust your browser settings to disable cookies, though some features of the Sites may not function correctly if cookies are disabled.
Protecting Your Information
We have security measures in place to protect your personal information. You can manage or delete certain data by accessing your account settings on the Sites. For further assistance with your data, you can contact us via email at contact@luxmestar.com.
You may also request the deletion of your personal data or opt out of specific types of processing. Requests for deletion or concerns about data privacy can be sent to contact@luxmestar.com.
For detailed information on how we handle specific types of data or comply with location-specific laws (such as California or Illinois), please review the applicable sections of this Privacy Policy.
To contact us for any privacy-related concerns or inquiries, email us at contact@luxmestar.com or call +1 2565810784.